How to Stay Safe from Scams

Scam prevention is a key focus during the annual National Consumer Fraud Week, held each year. Government agencies and consumer groups use this time to spread awareness, particularly about online and social media scams targeting vulnerable groups.

Who’s at Risk?

Older Australians, one of the fastest-growing online user groups, are often targets due to their access to savings and assets. At Vermont Aged Care, we take extra precautions to protect our residents and can share some helpful safety tips.

Education and Awareness Are Key

The Australian Consumer Fraud Taskforce’s campaign focuses on common scam tactics, including fake phone calls, impersonation, and online scams. Scammers often pose as the ATO, demanding payment through gift cards or vouchers, particularly targeting older Australians.

Types of Scams

Phone Scams: Posing as officials, scammers may ask, "Can you hear me?" prompting a "Yes" response. Using voice recognition software, they may access personal accounts.
Impersonation Scams: Scammers may impersonate the ATO or even family members, often sounding convincing and aiming to extract information or install malware.
Social Networking Scams: Losses from social media scams, particularly fake dating profiles and romance scams, amounted to $93.5 million in 2023 alone.
Fake Trader Scams: Common on social media, these scams involve fake sellers or deals. ACCC’s Deputy Chair, Delia Rickard, advises never sending money to someone you haven’t met.

How to Protect Yourself

Stay Wary: If something feels suspicious, end the conversation immediately.
Avoid “Yes” Responses: Never respond with "Yes" to unsolicited phone calls.
Beware of Links and Attachments: Avoid clicking suspicious links and attachments in emails or texts on mobile phones, which may lead to malware.
Protect Social Accounts: Only accept social media invites from known contacts and use unique passwords.
Monitor Accounts: If you suspect a scam, monitor your bank accounts closely and report any suspicious activity to your bank and the police.

For more information, visit Scamwatch and Stay Smart Online.

In Conclusion

While technology offers convenience, it also presents risks. With a few simple precautions, common sense, and staying informed, we can all enjoy the benefits of the digital age without falling victim to scams.

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This blog provides general advice. Please consult your GP for personal information, or contact Vermont Aged Care for specialised support & services in residential aged care.