COVID-19 Response: Focussing on the health and safety of our residents, our team and our visitors. COVID-19 UPDATE PAGE
Covid 19


Vermont Aged Care

Last Updated – 04/06/2020

Visitor Protocols

Although the spread of COVID-19 is reduced throughout the community and the curve has flattened,
our residents continue to be at a higher risk from COVID-19 infections. They are more vulnerable to
serious complications if they were to become infected. Given this, all visits to the home will be ‘by
appointment’ only
. This can be organised through reception (on 9873 5300 during business hours).
This will assist in managing the health screens and number of visitors in the home at one time. A health
check and questionnaire will be required as part of entry into our home.

At this stage, visits will be limited to Monday to Saturday. Those residents requiring special circumstances
will have priority on booking availability. The following entry protocol will be in place:

  • No Appointment, No Entry
  • No Entry if:
    • unwell, 
    • travelled overseas in the last 14 days, 
    • tested positive or been in contact with anyone who has tested positive for COVID-19 (unless a negative result has since been issued), 
    • under the age of 16.
  • Limit of 2 visitors (together or separately) per resident per day.
  • A brief health screen of all individuals entering the home.
  • Practice good hand hygiene on entry, during the visit and on exiting the home.
  • Visits are to remain in the resident’s room or designated unoccupied outdoor area.

Influenza Vaccine – Mandatory Requirement to enter Vermont

From 1 May 2020, entry into Vermont will require each individual to provide evidence of receiving this year’s influenza vaccine (or a medical certificate exempting you). Please email reception at with your certificate, or bring it next time you visit. 

COVID_19 Education Resources

It is highly recommended that visitors familiarise themselves with the Department of Health’s COVID-19 education resources.


Please download the app so you can protect yourself, your family and friends and save the lives of other Australians. The more Australians connect to the COVIDSafe app, the safer we will be.

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 COVID-19 Residential Care Visitor Access Code

The visitor access code has now been launched. The Code provides principles around how residential aged care providers should create solutions to facilitate connections between families and residents. These include in-room Essential Visits for compassionate and care support reasons, safe Social Visits such as video calls, window and courtyard visits, and when visits should not be permitted. Vermont Aged Care supports the principles on which it is based.

 Aged Care Royal Commission

The Royal Commission into Aged Care has postponed all workshops and public hearings since February due to COVID-19. The Royal Commission is now seeking submissions relating to the impact of COVID-19 on the aged care sector. 

Vermont supports the work of the RC and we believe it is vital that the Commissioners remain well informed and receive balanced constructive submissions upon which to assess the impact of COVID-19 and how the sector has responded.

We would like to encourage as many of you as possible to participate in the Royal Commission’s call out for submissions. Directly hearing about your experience will greatly benefit the objectivity and outcomes of the RC. You can find out how to make a submission here.