COVID-19 Response: Focussing on the health and safety of our residents, our team and our visitors. COVID-19 UPDATE PAGE
Covid 19


Vermont Aged Care

Last Updated - 11/04/2022

Visitor Protocols - Easter

Given the persistent COVID cases within the community and as per the current Victorian Government directions, visiting protocols continue to be by appointment only. Please note that you may be refused entry, if you do not have an appointment. Reception hours (and subsequent appointment times) over the Easter Weekend will be as follows:

  • Good Friday               CLOSED
  • Easter Saturday         10am – 2pm
  • Easter Sunday           10am – 2pm
  • Easter Monday          10am – 4pm

Should you wish a dispensation from the current protocols, please advise Reception. They will do their best in seeking the relevant approvals/dispensations as necessary.

Apart from the Reception opening hours over Easter, the visiting protocols remain unchanged:

  • ‘By Appointment’ visits for a maximum of five visitors each day per resident
  • Appointment bookings are required for all visits
    • Appointments can be made by calling Reception on (03) 9873 5300 during Reception hours (9am – 5:30pm Monday to Friday and 10am – 2pm on Saturdays, Sundays/public holidays closed, except as advised above)
    • This will ensure the home is able to manage density limits, vaccination status and testing requirements
    • Exceptions will be for critical care visits (i.e. end-of-life care) on a case-by-case basis, determined by the duty nurse
  • Visits into the home will be available during reception hours only (as advised above)
    • Exceptions will be for end of life care, as determined by the duty nurse
    • You may be refused entry without an appointment
  • All visitors will be required to be fully vaccinated
    • Exceptions will be for critical care visits (ie end of life care) on a case-by-case basis
  • Rapid Antigen Testing (RAT) upon each entry into the home
    • Please allow 15 minutes to undertake RAT
    • Exceptions will be considered on a case-by-case basis, determined by the GM
  • P2/N95 masks to be correctly worn (instructions can be found on glass wall at Reception)

COVID_19 Education Resources

It is highly recommended that visitors familiarise themselves with the Department of Health’s COVID-19 education resources.

 COVID-19 Residential Care Visitor Access Code

Vermont Aged Care supports the principles of the ‘visitor access code’ to create solutions to facilitate connections between families and residents. These include in-room Essential Visits for compassionate and care support reasons, safe Social Visits such as video calls, window and courtyard visits, and when visits should not be permitted.