COVID-19 Response: Focussing on the health and safety of our residents, our team and our visitors. COVID-19 UPDATE PAGE
Covid 19


Vermont Aged Care

Last Updated – 15/07/2021

Following the Premier’s press conference this afternoon, Victoria will be in lockdown commencing midnight 15/7/2021. Unfortunately (from a visitations perspective), we will be limiting access into our home, in accordance with Government directions, whilst this lockdown is in place.

Visitor Protocols from 11:59pm, 15/7/21

As this is a high-risk environment, we ask all family members to remain vigilant and continue to follow COVIDSafe practices (ie social distancing, face masks, hand hygiene, cough/sneeze etiquette). We will continue to monitor these practices, and alter our practices to ensure our residents remain safe.

Visits will be available in exceptional circumstances (ie. essential support visit, End-of-life care). Should you deem it necessary to provide essential support to your loved one during this time, please contact Reception on (03) 9873 5300, to organise an appointment.

The following visiting protocols will be in place:

  • Visits will be by appointment only, by calling Reception on (03) 9873 5300
  • Visits will be during reception hours only (9am – 5:30pm Monday to Friday and 10am –  2pm on Saturday)
  • More stringent screening requirements will be in place, attesting that the visitor has not attended any exposure sites
  • Limit of 2 visitors per resident per day

COVID_19 Education Resources

It is highly recommended that visitors familiarise themselves with the Department of Health’s COVID-19 education resources.

Additional Support

Should you require further support and our team is unable to assist, the Older Persons Advocacy Network (OPAN) is available to support residents, NOK, nominated representatives, primary contacts and families as needed. Their contact details are as follows – Website: Call: 1800 237 981, and are available 6am-10pm, seven days a week.