Vermont Aged Care is seeking an experienced Food & Domestic Services Assistant for a full-time position at our expanding aged care facility. In fact our busy, family owned aged care facility has been providing respite, permanent, dementia specific and palliative care to our residents for over 3 decades. So, you’ll be joining an established team of committed professionals. Better still there’s no “nursing home” attitude at Vermont Aged Care, and no “nursing home bland food” on offer! That’s because we have a passion for the quality of life and happiness of each one of our elderly residents. Of course, food is a BIG part of that, so if you want to work with a dynamic, passionate team of dedicated carers then this job is for you!

Best of all, you’ll get to work closely with other staff, especially the Cook, and our family. This means that you can make a real difference in the lives of our residents everyday. Together, we can ensure our residents receive the best and most nutritional food possible. Furthermore, did you know that Vermont Aged Care is located in Vermont, near to Mitcham, Burwood, Ringwood, Glen Waverley, Wheelers Hill, Wantirna, Blackburn and Box Hill? Better still, we are easily accessible by road and public transport. In fact, the 740 and 742 buses stop right out front of our door!

What’s more we are undergoing major additions and improvements to our facility in 2017, including modernising our food production facilities. Of course, this is set to the sides of the existing facility so no one is disrupted. Nonetheless, when completed in the coming weeks we will be able to provide the latest technologies and facilities to each of our residents. Please see the full job details below.

Click here to go ahead and apply at the bottom of the page.

Who will I be accountable to? Who will give me the support I need?

You will be accountable to the Director of Nursing, who is charged with ensuring you have everything you need to enjoy your work at Vermont Aged Care. Of course, you will work closely with the Cook. In fact, our family focussed community is just one of the things that sets us apart and makes working at Vermont Aged Care so special. That’s why at Vermont Aged Care you’re a key part of the health services we provide.

Who will I be cooking for and working with?

You will be providing nutritional meals for the Residents and staff of Vermont Aged Care. These residents may be here for respite care, dementia support, long-term aged care or palliative care. That means that their nutritional needs will vary, making your work more interesting. Also, we strongly support cultural choices so you’ll be creating a diverse range of foods. Finally, you will be working in a friendly team, at a family operated facility where management support is always on hand.

What qualifications do I need?

You must have previous knowledge and experience in catering and/or cooking for large numbers
of people. In fact, due to the nature of the role, you must have this qualification to be considered for this post. 

Also, if you have previous experience cooking specifically for the aged, frail or those requiring special diets, that will be well regarded. Also, we are happy to discuss supporting your commitment to further education and training. That’s because ongoing learning is highly valued at Vermont. Why not work at Vermont Aged Care and and learn new, valuable skills too?

What is the salary you offer?

We pay as per the award based on your experience and qualifications. We may also support your ongoing training. Better still, if you want to discuss a career plan so we can all keep improving together just let us know. Ongoing learning is supported at Vermont Aged Care.

What are the work hours like?

Your roster will be agreed upon together with the Director of Nursing. In fact, at Vermont we try hard to find the right work/life balance for all our team members. That’s just one of the ways that we ensure a great working community at Vermont aged care. Read on to understand this role better.

Once you have read through this, if you feel this is the right job for you, simply click here to go ahead and apply at the bottom of the page.

What are the responsibilities & duties of my role?

The quality and nutritional value of our meals is paramount to our service. Further, it’s important to provide a diverse diet to our residents. This is both to respect cultural preferences as well as ensuring residents maintain a healthy intake of nutrition. That’s why, in this role, you will work closely with the Cook and Nursing staff.

Meal Preparation Practices include:

• Assisting in preparation of meals which cater for the personal preferences, cultural differences and changing health status of residents, consistent with current nutritional standards
• Assisting in the preparation of meals according to the four week rotating menu with the cook as required
• Assisting in the preparation of meals for birthdays, special events or functions as determined by management
• Preparing drinks and special fluids as necessary for individual residents
• Preparing meal trays/tables with consideration for the residents individual needs and dignity
• Assisting with meal plating. This includes ensuring the presentation, quantity and temperature of food served is appropriate for the resident’s dietary requirements
• Assisting with the delivery of meals and the collection of meal trays

Infection Control Practices include:

• Dismantling meal trays, clearing and preparing dishes and cutlery ready for the dishwasher
• Maintaining clean food preparation areas, cooking equipment, food storage areas, cupboards and utensils as detailed on the kitchen cleaning list
• Practicing all food handling practices in accordance with all Food Handling Legislation/Regulations especially in relation to
  • personal hygiene
  • food preparation / handling
  • food storage
  • tray cleaning and washing
  • kitchen hygiene and waste disposal

Stock Control and Ordering Supplies Practices includes:

• Rotating stock, using supplies according to date received, observing correct storage and preparation methods as instructed and eliminating unnecessary food waste
• Receiving stock as ordered, checking as directed and storing according to type and without undue delay

What about ongoing learning and my education?

We will support you in the maintenance of knowledge and skills in food preparation and elder care. Further, on some of your shifts you will attend regular lecture sessions as provided by one of our staff or off-site specialists. Better still, off-site training and events may be provided to you as required. In fact, these are just some of the ways in which we ensure our continuing commitment to your further education is promoted. You will learn more if you are shortlisted for an interview.

What’s it like being a team member at Vermont?

We provide a happy, collaborative work environment for all staff. It’s part of the family operated community that makes us so special to work for. Further, as a community we can be very efficient in the allocation of work amongst staff to ensure a great work/life balance for you. Better yet, ongoing assistance in quality improvement exercises are provided by the Director of Nursing as required so you can focus on being a great nurse.

What about WH&S/OH&S & safe practices in the workplace?

A safe working environment is maintained for all staff at all times. We promote this through following the guidelines as set in the our policy manual. For example we teach correct lifting procedures, or how to handle faulty equipment and report it immediately for prompt repair. Some of our daily checks cover:

• A safe environment is maintained by staff for residents and visitors at all times i.e. adequate levels of lighting are available and corridors remain uncluttered
• Effective documentation of incidents as per accepted protocols occurs e.g. residents falling is completed when necessary
• Promotion of staff attendance at Occupational Health and Safety Meetings or reading of minutes if staff are unable to attend

As a key part of your role as Food & Domestic Services Assistant, you will need to ensure you are:

• Adhering to occupational health and safety requirements as per policy of the home
• Familiar with the facility’s emergency procedures as they pertain to her/his level of experience
• Promoting safety awareness in the workplace
• Reporting concerns and safety issues to your supervisor if you’re unable to correct the problem safely
• Reporting all incidents to the Director of Nursing (DON), or the Registered Nurse in charge if the DON not available

What should my communication skills be like?

As an important function in our daily routine, you will be working with general staff, highly trained medical staff, administrators, and of course residents with various medical conditions. For this reason we place a strong emphasis on your ability to communicate professionally and compassionately. We are looking for staff who:

• Demonstrate respect and sensitivity in all communications with and about residents
• Provide all relevant information to relieving registered nurses
• Ensure that resident information remains confidential and is only made available to those directly involved in the resident’s care
• Attend and actively participate in meetings that are organised for the ward, to discuss any issues related to the suitable management of resident care
• Ensures medical staffs are liaised with as necessary, coordinating regular visits from all Allied Health Professionals as necessary
• Ensures open channels of communication are maintained at all times between residents, relatives and staff regarding the care of residents
• Ensures complaints by residents are dealt with immediately by the sister-in-charge until a satisfactory solution has been found (and where this has not been possible, would advise the Director of Nursing for further action and achievement of a satisfactory solution)
• Ensures all legal documentation requirements are upheld at all times and promoted to all staff.

What about professionalism in the workplace?

As a Food & Domestic Services Assistant many of your work practices need to be performed without direction. You will be a member of our community and we empower you to get things done for the benefit of our residents, families and staff. Some of the ways you help us achieve this might include:

• Promoting innovations in work practices where the need arises
• Reporting on time and following the dress code guidelines as listed in the policy manual
• Accepting positive criticism, acting as a resource person and cooperating with staff and community
• Performing all work activities in accordance with award guidelines (especially with regard to the safety responsibilities inherent in the position of a Cook.)

Is there anything else I need to know before applying?

Of course, with palliative care, sensitivity and compassion are paramount. Overall, you are a very important part of our residents’ care and happiness. Rest assured, we appreciate the importance of this role in providing good food for elderly people.

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